Review a local e-commerce site

For those UTAR’s students from Sabah and Sarawak, they should familiar with this website http://www.airasia.com/. Most of the local customers like to fly with Air Asia plane because it provide a clear information and low price to the customers and it contribute a concept to everyone, which is “Everyone can Fly".

AirAsia.com is a milestone in Malaysian website development. Its existence drives the uptake of broadband Internet services in the country, which means people get connected to the Internet because they want to use AirAsia.com to buy flight tickets or book vacations.

On the home page, red color website and four stewardesses make more attractive and friendly to customers. Besides, it is very care about those users that from different level, different background and those use different language so it provides different language to be selected by the customers. It makes them feel more comfortable by using their own language. It always have advertise promotion appear in the web page, so the customer will know the latest promotion price or packages.

Moreover,thesearch engine for ticketing services provided by AirAsia.com is useful and specific. It has the option of “single or return” flight. It then requires customers to key in the origin and destination that customers are planning to go. Then customers keys in the date that of the departure and arrival of their flight, and choose the numbers of tickets they which to book. The search engine will then scope down to the tickets that are available from the information that customers provided. It is very convenient to customers because it provide availability of search engine to find the particular information.

In the booking categories, it also provides more information about the way of online payment. Through the shopping chat, Air Asia offers a choice of credit cards to fit the needs of your lifestyle in different countries such as Air Asia-Citibank Credit Card and Air Asia-Citibank Gold Card are offer for Malaysia guest. Besides that, the website also helps the customers calculate the total payment which include the tax or charges and transfer to the relevant currency which customers choose.

Other than booking flight ticket, it also provides other related links which allow customers to book hotel and rent car through online. Moreover, Air Asia also provides latest news about the famous places in the travel services categories. The most amazing is, this website provides the link to the medical too. There are more service listed in the website which includes boarding express, further request, check and change fare, route map, and others.

On conclusion, Air Asia’s website gives a clean interface, the step by step booking procedure and a lot of convenient services this might lead more customers to book its tickets.

Related Link:

http://www.reviewstream.com/reviews/?p=30960

http://www.hygen.net/main/index.php?q=node/15

http://www.airasia.com/site/my/EN/page.jsp?name=Company+Profile&id=75dbf230-ac1e2082-29962900-ae960618&nav=5-0